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microsoft lync

Microsoft Lync Server

 

microsoft lync

Managing Users and Client Access (20 percent)

·      Configure user accounts.

·         This objective may include but is not limited to: enabling Active Directory users, moving users, applying policies to users, and managing users in bulk

·      Deploy and maintain clients.

·         This objective may include but is not limited to: deploying Communicator, configuring group policy, configuring client version policy, deploying the Attendee/Attendant consoles

·      Configure conferencing policies.

·         This objective may include but is not limited to: configuring general conference settings, configuring A/V settings, configuring web conferencing settings, and configuring Application Sharing settings

·      Configure Instant  Messaging (IM) policies.

·         This objective may include but is not limited to: file transfer filters and URL filters

·      Deploy and maintain Lync Server 2010 devices.

·         This objective may include but is not limited to: publishing device updates, configuring device policies, managing and deploying common area devices and analog devices

·      Resolve client access issues.

·         This objective may include but is not limited to: enabling/disabling logging, using Snooper to open and navigate trace file, troubleshooting EWS and Address Book errors, using client tools to troubleshoot connectivity issues, and troubleshooting certificate errors

Configuring a Lync Server 2010 Topology (21 percent)

·      Prepare to deploy a topology.

·         This objective may include but is not limited to: installing local configuration stores, provisioning servers in Active Directory, modifying features and roles on Windows servers, preparing DNS, deploying the Central Management Store

·      Configure Lync Server 2010 by using Topology Builder.

·         This objective may include but is not limited to: configuring site details, configuring simple URLs, site federation route, configuring Lync Server roles and pools, and using the Best Practices Analyzer to validate deployment

·      Configure role-based access control in Lync Server 2010.

·         This objective may include but is not limited to: creating and assigning roles

·      Configure a location information server.

·         This objective may include but is not limited to: configuring LIS with Windows PowerShell, creating and assigning location profiles, associating addresses with physical locations, and enabling/disabling E911 disclaimer

·      Configure server pools for load balancing.

·         This objective may include but is not limited to: hardware load balancing and DNS load balancing

Configuring Enterprise Voice (19 percent)

·      Configure voice policies.

·         This objective may include but is not limited to: user, site, and global, configuring phone usages, and running test cases

·      Configure dial plans.

·         This objective may include but is not limited to: normalization, assessing impact of trunk groups, and accommodating PBX coexistence

·      Manage routing.

·         This objective may include but is not limited to: configuring and troubleshooting voice routing

·      Configure Microsoft Exchange Unified Messaging integration.

·         This objective may include but is not limited to: dial plans and policies

·      Configure dial-in conferencing.

·         This objective may include but is not limited to: configuring access numbers and dial-in participant settings

·      Configure call admission control.

·         This objective may include but is not limited to: configuring and troubleshooting Bandwidth Management

·      Configure Response Group Services (RGS).

·         This objective may include but is not limited to: configuring agents, RGS groups, RGS queues, and RGS workflow

·      Configure Call Park and Unassigned Number.

·         This objective may include but is not limited to: feature interaction

·      Manage a Mediation Server pool and PSTN Gateway.

·         This objective may include but is not limited to: creating and configuring a Mediation Server pool, configuring Media Bypass, configuring Gateway settings, and coexistence and migration considerations

Configuring Lync Server 2010 for External Access (19 percent)

·      Configure Edge Services.

·         This objective may include but is not limited to; configuring Director Services, creating and configuring external access pools, and configuring federation

·      Configure a firewall.

·         This objective may include but is not limited to: IP addresses, port settings, NAT, and routing

·      Configure a reverse proxy.

·         This objective may include but is not limited to: configuring certificates, Lync Server web components, and Autodiscover

Monitoring and Maintaining Lync Server 2010 (21 percent)

·      Back up and restore Lync Server 2010.

·         This objective may include but is not limited to: SQL databases and instances, contacts with dbimpexp, topology with Topology Builder, topology with PowerShell and file shares, and activating CMS on a new front end

·      Configure monitoring and archiving.

·         This objective may include but is not limited to: reporting services and SQL, archiving IM and Group Chat, monitoring A/V quality, and compliance considerations

·      Implement troubleshooting tools.

·         This objective may include but is not limited to: analyzing events logged in Windows Event log, creating a trace file with OCSLogger, analyzing troubleshooting data, and selecting a troubleshooting tool

·      Use PowerShell to test Lync Server 2010.

·         This objective may include but is not limited to: proactively testing connectivity and topology and using synthetic transactions

 

 

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